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What's the status of my order?
There is an easy and simple way to check the status of your order(s). Go to our homepage, click on your name on the top right and choose "My Order...
When will my rate be locked?
After your rate is locked, you are not exposed to changes in the price. Bank Transfer BUYS Rates are locked on the next round hour after your funds ...
When will I receive my coins?
The coins you bought will be sent as soon as possible to the wallet address you specified on your order. This can take from several hours to several days, a...
When will I receive the funds for my sell?
Bank Transfer The amount of time it takes varies according to the order's NIS amount and on the bank's approval of the transaction. Bank tran...